Last Updated: 1 June 2025 Your Data, Clearly Explained

JL77 Privacy Policy – How We Protect Your Data in Pakistan

At JL77, we understand that your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use jl77.info, how we use it, who we share it with, and what rights you have regarding your own data. We've written this in plain language so it's easy to understand – no legal jargon that requires a degree to decode.

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Our Privacy Commitments at a Glance

Six things JL77 commits to regarding your personal data. The full policy follows below.

Data Encrypted at Rest & Transit

All personal data and financial information stored and transmitted through JL77 is protected using industry-standard TLS encryption. Your login credentials, CNIC details, and payment information are never stored in plain text.

We Never Sell Your Data

JL77 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate the JL77 platform, process your transactions, and comply with legal requirements.

Minimum Data Collection

JL77 collects only the data that is genuinely necessary to operate the platform, verify your identity, process payments, and keep your account secure. We do not request or retain data beyond what serves a clear, legitimate purpose.

Limited Internal Access

Access to member personal data within JL77 is restricted to staff who genuinely need it to perform their role. Customer support, compliance, and payments teams have role-based access only. Data is not available company-wide.

Clear Data Retention Limits

JL77 retains personal data only for as long as required by legal obligations or the active membership period, whichever is longer. Closed account data is deleted or anonymised within the periods described in this policy.

Your Rights Are Real

You have genuine rights over your personal data at JL77 – the right to access it, correct it, request deletion, and opt out of non-essential data uses. These rights are explained in plain language in Section 8 and can be exercised by contacting us.

1

Who We Are

This Privacy Policy applies to JL77, the online sports betting and live casino platform accessible at jl77.info. When this policy refers to "JL77", "we", "us", or "our", it means the entity operating the JL77 platform.

JL77 is the data controller for the personal information collected from members and visitors to the platform. As data controller, we are responsible for deciding how and why your personal data is collected and processed.

JL77 operates exclusively for Pakistani users. Our platform, payment infrastructure, and customer support are all built around the Pakistani market. This means that the data we collect, the payment partners we work with, and the regulatory obligations we observe are all aligned with the Pakistani context.

Contact for privacy matters: If you have any question, concern, or request related to your personal data and this Privacy Policy, you can reach us at support@jl77.info. We aim to respond to all privacy-related queries within 5 business days.

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What Personal Data We Collect

JL77 collects two categories of personal data: information you provide directly, and information generated automatically through your use of the platform.

Information you provide directly:

Full name Date of birth Email address Mobile number City / address CNIC number Payment details Identity documents Support messages

Information generated automatically:

  • Device and browser data: Device type, operating system, browser version, screen resolution, and language settings.
  • IP address and location: Your IP address is logged when you access JL77. This is used for security purposes, fraud prevention, and to verify that you are accessing from Pakistan.
  • Session data: Login timestamps, session duration, pages visited, features used, and betting activity within your account.
  • Transaction records: A full record of deposits, withdrawals, bets placed, and winnings received is maintained for compliance and dispute resolution purposes.
  • Cookie data: See Section 7 for full details on cookies and tracking technologies used by JL77.

Sensitive data: Where JL77 requests identity documents such as your CNIC or passport for age and identity verification, this constitutes sensitive personal data. Such documents are handled with heightened security and are retained only for as long as verification and compliance obligations require.

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How We Collect Your Data

Data is collected through several channels when you interact with JL77:

  • Account registration: When you complete the JL77 registration form, you provide your name, date of birth, contact details, and set your account credentials. This is the primary source of your personal data.
  • Identity verification (KYC): When JL77 requests verification documents – typically triggered before large withdrawals or as part of our standard compliance checks – you upload or provide documents such as your CNIC. These are collected through our secure document verification system.
  • Deposits and payments: When you make a deposit via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card, your payment provider shares transaction reference data with JL77 to confirm the deposit. JL77 does not receive or store your full mobile banking PIN or card CVV.
  • Platform usage: As you browse JL77, place bets, and interact with live casino tables, data about your actions is automatically logged on our servers. This includes betting patterns, game history, session times, and navigation behaviour.
  • Customer support interactions: When you contact JL77 support via email or live chat, the content of those conversations is stored as part of your account record.
  • Cookies and similar technologies: JL77 uses cookies placed in your browser to maintain your session, remember preferences, and collect analytics. Full details are in Section 7.
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How We Use Your Personal Data

JL77 uses your personal data for the following specific purposes. We do not use your data for any purpose not listed here without your explicit consent:

  • Account creation and management: To create and maintain your JL77 account, authenticate your logins, and provide access to the platform and its features.
  • Age and identity verification: To confirm that you are 18 or over and that your account details are genuine. This is a legal and operational requirement for all JL77 members.
  • Processing transactions: To process deposits, settle winning bets, and execute withdrawal requests to your chosen PKR payment method.
  • Platform operation and personalisation: To deliver the JL77 platform experience including live casino streams, sports betting markets, and your betting history and account dashboard.
  • Security and fraud prevention: To detect suspicious activity, prevent unauthorised account access, identify potential fraud, and protect the integrity of the JL77 platform.
  • Responsible gaming: To monitor betting patterns that may indicate problem gambling and to provide relevant responsible gaming resources or interventions where appropriate.
  • Customer support: To respond to your support queries, resolve disputes, and maintain a record of communications for quality and training purposes.
  • Compliance: To meet JL77's legal and regulatory obligations, including anti-money laundering (AML) requirements, KYC procedures, and record-keeping duties.
  • Platform improvement: To analyse aggregated, anonymised usage data that helps us identify technical issues, improve features, and optimise the JL77 experience for Pakistani users.
  • Marketing communications: To send promotional offers, bonus notifications, and updates about JL77, subject to your communication preferences. See Section 12 for full details and your opt-out options.
5

Legal Basis for Processing

Every time JL77 processes your personal data, we do so on one of the following legal grounds:

  • Contract performance: Processing is necessary to fulfil the contract between you and JL77 – namely, providing you with access to the platform, processing your bets, and executing your payments. Without this processing, we cannot deliver our services.
  • Legal obligation: Certain processing activities are required by law. KYC and AML checks, transaction record-keeping, and age verification are regulatory requirements that JL77 must fulfil regardless of your preferences.
  • Legitimate interests: JL77 processes some data based on legitimate interests – specifically security monitoring, fraud prevention, platform analytics, and responsible gaming risk assessment. We only rely on this ground where our interests do not override your fundamental rights and freedoms.
  • Consent: For non-essential marketing communications and non-essential cookies, JL77 relies on your explicit consent. You can withdraw consent for these activities at any time without affecting other aspects of your account.

If you would like to understand which legal basis applies to any specific processing activity, or if you believe we are processing your data without a valid legal basis, please contact us at support@jl77.info.

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Who We Share Your Data With

JL77 does not sell your personal data. We share it only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank partners for IBFT, and Visa/Mastercard processing partners receive the transaction data required to process your deposits and withdrawals. Each payment provider operates under their own privacy terms and security standards.
  • Identity verification partners: JL77 uses specialist KYC service providers to verify identity documents. These partners receive your document images for the purpose of verification only and are bound by strict confidentiality obligations.
  • Technology and hosting providers: The JL77 platform runs on servers and infrastructure provided by technology partners. These providers may process your data in the course of providing services to JL77 and are bound by data processing agreements.
  • Live casino content providers: Live dealer games on JL77 may be delivered in partnership with live casino studio operators. These partners process session data relevant to game delivery but do not receive your full personal profile.
  • Legal and regulatory authorities: JL77 is required by law to share certain data with relevant financial authorities, law enforcement, or regulatory bodies where there is a legitimate legal basis. We do not do this voluntarily beyond legal obligation.
  • Business successors: In the event that JL77's business is sold, merged, or restructured, your personal data may be transferred to the acquiring entity, which will be required to honour this Privacy Policy.

No cross-border transfers for marketing: JL77 does not transfer your personal data to third parties outside Pakistan for marketing purposes. Any international data transfers are limited to technology infrastructure requirements and are subject to appropriate contractual protections.

7

Cookies and Tracking Technologies

JL77 uses cookies – small text files stored in your browser – and similar tracking technologies to operate the platform, remember your preferences, and understand how members use our services. Here is a straightforward breakdown of what we use and why:

JL77 does not use third-party advertising cookies or allow external ad networks to place tracking technologies on the platform. The analytics cookies we use collect anonymised, aggregated data and are not used to build individual user profiles for advertising purposes.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent the JL77 platform from functioning correctly. Disabling functional or analytics cookies will not affect your ability to use the platform but may reduce the personalisation of your experience.

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Your Rights Over Your Personal Data

As a JL77 member, you have real, exercisable rights regarding your personal data. These are not theoretical – you can act on them by contacting us at support@jl77.info.

Right to Access

Request a copy of all personal data JL77 holds about you. We will provide this within 30 days of your request.

Right to Correction

Request correction of any personal data that is inaccurate or incomplete. Some corrections may require re-verification.

Right to Deletion

Request deletion of your personal data. This right is subject to legal obligations that may require us to retain certain records.

Right to Restrict Processing

Request that JL77 restricts how your data is processed while a query about accuracy or use is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format that you can transfer to another service provider.

Right to Object

Object to the processing of your data for marketing purposes or where processing is based on JL77's legitimate interests.

To exercise any of these rights, email support@jl77.info with your registered email address, your account reference number, and a clear description of your request. JL77 will acknowledge your request within 48 hours and aim to resolve it within 30 days.

Exemptions: Some rights are subject to exceptions. For example, JL77 cannot delete transaction records that we are legally required to retain for AML compliance, even upon request. Where an exemption applies, we will explain clearly what data can be deleted and what must be retained, and why.

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How Long We Keep Your Data

JL77 retains personal data for as long as is necessary to fulfil the purposes described in this policy, or to meet legal obligations. The following retention periods apply:

  • Active account data: Personal profile information, contact details, and preferences are retained for the lifetime of your active JL77 account plus six months after closure to allow for dispute resolution.
  • Transaction records: Deposit, withdrawal, and betting records are retained for a minimum of five years following the transaction date to comply with financial record-keeping and AML regulations.
  • Identity verification documents: CNIC copies and other identity documents are retained for five years from the date of verification or account closure, whichever is later, as required by KYC obligations.
  • Support communications: Records of customer support interactions are retained for three years after the resolution of the relevant query.
  • Marketing data: Consent records and marketing communication preferences are retained for as long as your account is active. If you withdraw marketing consent, your preference is recorded and retained to prevent inadvertent re-contact.
  • Analytics data: Aggregated, anonymised analytics data may be retained indefinitely as it cannot identify individual users.

Once data is no longer required, JL77 will either delete it securely or anonymise it so that it can no longer be linked to your identity.

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How We Protect Your Data

Data security is taken seriously at JL77. We maintain technical and organisational measures designed to prevent unauthorised access, accidental loss, destruction, or disclosure of your personal data. These include:

  • TLS encryption: All data transmitted between your browser and JL77 servers is encrypted using Transport Layer Security (TLS). Look for the padlock icon in your browser address bar when using jl77.info.
  • Encrypted storage: Sensitive data including passwords and CNIC numbers is stored in encrypted form. Passwords are hashed using industry-standard algorithms and are never stored in plain text.
  • Access controls: Internal access to personal data is role-based and restricted to staff who need it to perform their duties. Access logs are maintained and reviewed regularly.
  • Two-factor authentication: JL77 supports two-factor authentication (2FA) for member accounts. We strongly encourage all members to enable 2FA for additional account security.
  • Regular security review: JL77's security practices and infrastructure are reviewed on a regular basis to identify and address potential vulnerabilities.

Data breach response: In the event of a personal data breach that poses a risk to your rights, JL77 will notify affected members without undue delay and take immediate steps to contain the breach and assess its impact. We will describe the nature of the breach, what data was affected, and what steps we are taking.

While JL77 takes security seriously, no online platform can guarantee absolute security. You can reduce your personal risk by using a strong, unique password for your JL77 account, enabling 2FA, and never sharing your login credentials with anyone.

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Children's Privacy

JL77 is strictly an adults-only platform. We do not knowingly collect, store, or process personal data relating to anyone under the age of 18.

Our registration process includes a date of birth field, and we conduct age verification checks. Any account found to belong to a person under 18 will be closed immediately and any associated data deleted, with funds returned to the original payment source.

If you believe that a minor has registered on JL77 or that their data has been collected, please contact us immediately at support@jl77.info so we can investigate and take appropriate action.

Parents and guardians are encouraged to use internet filtering tools and to educate minors about age restrictions on online gaming and betting platforms. JL77 is not designed for or marketed to individuals under 18 in any way.

12

Marketing Communications

JL77 may send you marketing communications including promotional offers, bonus notifications, new feature announcements, and PSL season updates. We send these only to members who have not opted out.

You can control your marketing preferences in several ways:

  • During registration: You can choose whether to receive marketing communications when creating your JL77 account.
  • Account settings: Your communication preferences can be updated at any time through the notifications section of your JL77 account settings.
  • Unsubscribe links: All marketing emails from JL77 contain an unsubscribe link at the bottom. Clicking this will remove you from marketing lists within 5 business days.
  • Contacting support: Email support@jl77.info to request removal from all marketing communications.

Opting out of marketing communications does not affect transactional communications. You will still receive emails about account activity, security alerts, withdrawal confirmations, and other service-related messages even after opting out of marketing.

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Changes to This Privacy Policy

JL77 reviews and updates this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or the services we offer. When material changes are made, we will notify you in the following ways:

  • An email notification to your registered JL77 email address, sent at least 7 days before the new policy takes effect.
  • A notice displayed on the JL77 platform for a minimum of 14 days following the update.
  • An updated "Last Updated" date at the top of this page.

Your continued use of JL77 after the effective date of any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using JL77 and contact us to close your account and arrange the return of your balance.

We recommend reviewing this Privacy Policy periodically even if you have not received a notification of changes, particularly if you are about to share new categories of personal data with JL77.

14

Contact Us About Privacy

If you have any questions about this Privacy Policy, about how JL77 uses your personal data, or if you wish to exercise any of the rights described in Section 8, please get in touch:

  • Email: support@jl77.info – clearly mark the subject line as "Privacy Request" so we can route your query to the right team.
  • Response time: We acknowledge all privacy-related queries within 48 hours and aim to resolve them within 30 days.
  • Live chat: Available through your JL77 account dashboard for general queries. Privacy-specific requests involving data access, deletion, or correction should be submitted by email for a formal written response.

Transparency is a commitment, not a formality. If any part of this Privacy Policy is unclear, or if you feel that JL77 is not handling your personal data in accordance with what is described here, please tell us. We take every privacy concern seriously and will respond fully and honestly to any query.

This Privacy Policy was last reviewed on 1 June 2025 and supersedes all previous versions from that date.

Happy With Our Privacy Practices? Join JL77 Today.

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